Claims centers changes services to meet customer needs!
More and more customers are reaching out to our claims center via electronic means so we’re changing the way we work to meet their needs. Starting Oct. 16, claim center agents will be available to answer questions at 800-318-6022 from 8 a.m. to 4 p.m. Mondays, Wednesdays and Fridays. People can apply for unemployment benefits by phone from 8 a.m. to 4 p.m. on Wednesdays and Fridays only.
If people have access to a computer, they can apply for benefits, ask questions and more, 24 hours a day, seven days a week, via our eServices website at esd.wa.gov.