Requesting access to WorkSource-specific software
If you need access to ETO or Qtrac, check with your supervisor regarding required training and who in your office is responsible for submitting the request to your Access Requester. The Access Requester will then submit the request to ITSD for processing.
The Access Requesters are listed by WDA and office to indicate who is authorized to submit requests to add new users, change user's office assignments/security roles, or request user accounts be disabled in both ETO and Qtrac. Staff not using ESD-issued equipment can reach out to a local ESD employee who can access the link below.
- Link for ESD staff to the Access Requesters list (on InsideESD)
Policy 1021 (Rev1): Management Information System Access and Data Sharing, Disclosure, and Security Administration To communicate Employment Security Department (ESD) and WIOA one-stop system partner roles and responsibilities related to data sharing, data disclosure, and security administration for the ESD’s management information system (MIS) used by state and local administrators and service providers to oversee and deliver U.S. Department of Labor (DOL) funded WIOA one-stop system services.
ETO
ETO user roles and permissions
ETO Add/Change User Form
Form used by Access Requesters to Add/Change/Disable ETO user accounts.
Qtrac
Qtrac Add/Change User Form
Form used by Access Requesters to Add/Change/Disable Qtrac user accounts.
If you are looking for information on how to request access to Qtrac:
- Contact your office super users, who should work with authorized Access Requesters to submit the Qtrac Add/Change User request form to itbisecurityrequests@esd.wa.gov for production accounts and esddlitsdwsssysadmins@esd.wa.gov for training accounts. If you are requesting access to both environments at the same time, the form must be submitted to both teams.
- ITSD will create the Qtrac accounts as specified
- Super Users will need to create the appropriate Qtrac Stations for the new users
- See Qtrac Super User training playbook on how to create Qtrac Stations for your office
- New users will then be able to use the Qtrac log-on to access Qtrac