- Refer to this guide for help with Teleworking Technical Reference Guide.
Webex is a convenient application that connects you to online meetings and trainings. Unsure how to use this valuable tool? Browse this Webex handbook. The IT Division has also created some convenient how-to videos.
- Set up your profile
- Meeting basics
- Advanced meetings
- Delegates, alternate hosts, and meeting info
- Recording meetings
Skype is another application that can connect you to online meetings and allow you to call other people signed into Skype. Instructions on setting up your Skype to make audio calls can be found here.
How do I sign into my ESD email?
WaTech recently implemented Multi-Factor Authentication for checking your email from the internet. Not all ESD email addresses are eligible for this service. If you are eligible, you can sign into ESD email through mobile.wa.gov.
Remember: Enter ESD1\ before your user name.
Unsure if you're eligible? Ask your supervisor. If you try signing in and receive an error that says: "You are not authorized to access this site. Click here to sign out and in again or contact your administrator for permissions" please reach out to your supervisor or manager to determine if you are eligible to use this service before opening a ticket with Technical Solutions.
What if I can’t sign into my home Wi-Fi from my ESD computer?
If you are having issues connecting to the internet while away from the office, you can refer to these instructions.
I’ve tried following everything, but I still can’t access the technology resources I need to work away from the office. What should I do?
If you have technical issues, ESD employees can create an online service request or any systems user can call the service desk in the Olympia area at 360-507-9700 or toll-free at 877-397-1212. Be aware: If you are on a home Wi-Fi connection the service desk may not be able to assist you with your internet connection issues. Resolving some issues may require docking your laptop at your office.
COVID-19 (coronavirus) updates
Employment Security Department’s (ESD) public information website is available to Washington workers and businesses containing useful resources, recommendations, and up-to-date information on COVID-19 (coronavirus)
- Guidance from ESD for Washington workers and businesses: COVID-19 page on esd.wa.gov.
- Guidance from the state Department of Health: DOH COVID-19 page.
- Guidance from the federal Centers for Disease Control: CDC page.
Stay current with system updates by subscribing to WorkSource System Announcements on GovDelivery