Tags: kb, ccwa, touchpoint

This article describes how to enroll customers in Career Connect Washington, provide services, and record outcomes in ETO.


Key Requirements:

  • Participants receiving services funded by Fund A or Fund C in Career Connect Washington (CCWA) must be WIOA eligible
  • The WIOA Eligibility TouchPoint must be completed with all eligibility documentation requirements

Notes:

  • Co-enrollment into WIOA formula is not required but is permissible
  • Participants enrolled in CCWA will be included in WIOA common measures but will not be included in local performance unless they are co-enrolled into formula
  • For activities taking place prior to the availability of CCWA services in ETO (May 25, 2018), you must backdate using these instructions no later than July 15th, 2018
    • Include the following justification in the case notes: "Backdating due to CCWA service not available in ETO at time service was provided"
Program of Enrollment showing the Career Connect WA option CCWA selected as Program of Enrollment in ETO

You must also complete the “Contract” and “Provider” fields in Service TouchPoints to document a participant as In School Youth (ISY) or Out of School Youth (OSY); document a participant as Fund A or Fund C, and help assist us with data migration and prevent orphaned services if a program enrollment is deleted erroneously. You do not need to attach Contracts to the Program Enrollment TouchPoint, only attach to Services. If you do not know which Contract to select, please check with your supervisor or the Career Connect WA Manager.

"Contract": CCWA ISY Fund A
CCWA OSY Fund A
CCWA ISY Fund C
CCWA OSY Fund C
CCWA Adult Fund C

"Provider": Please use a standard name for your local area

TouchPoint data entry with the Contract and Provider Name fields highlighted

  1. Youth served with 3-part package consisting of a comprehensive career plan, an adult mentor, and a registered youth apprenticeship (Note, an individual will not show as receiving the three-part package, and count as a positive outcome, until all three services are recorded):

To record a Comprehensive Career Plan (Individualized Service): Choose the service in ETO “CCWA Comprehensive Career Plan” and attach to Career Connect WA program enrollment.  The Comprehensive Career Plan must be recorded in High School and Beyond Plan (HSBP) and/or career exploration software such as WOIS, Career Bridge, or Career Cruising.  A Comprehensive Career Plan must include a career goal, career plan, and guided career exploration.   

To record an Adult Mentorship (Individualized Service): Choose the service in ETO “CCWA Adult Mentorship” and attach to Career Connect WA program enrollment.  Provide mentorship or coaching of at least 10 hours per year, and/or mentorship or coaching provided through JAG, AVID, or Gear-Up.  Examples include employer mentorship and graduation coaching. Documentation must demonstrate that the participant has met the 10 hour requirement and must include dates, hours, and signatures; OR the participant has met the specific requirements of JAG, AVID, or Gear-UP.

To record a WIOA eligible Youth in a Registered Apprenticeship (New, Expanded, and Existing) (Training Service): Choose the service in ETO “Apprenticeship Training” and attach to “Career Connect WA” program enrollment.  

Note: “Course” on the Services Touchpoint is a freeform text that a local area could choose to track new, expended, or existing apprenticehship.


  1. Youth served with 3-part package consisting of a comprehensive career plan, an adult mentor, and a 90-hour on-site internship (Note, an individual will not show as receiving the three-part package, and count as a positive outcome, until all three services are recorded):

To record a Comprehensive Career Plan (Individualized Service): Choose the service in ETO “CCWA Comprehensive Career Plan” and attach to Career Connect WA program enrollment.  The Comprehensive Career Plan must be recorded in High School and Beyond Plan (HSBP) and/or career exploration software such as WOIS, Career Bridge, or Career Cruising.  A Comprehensive Career Plan must include a career goal, career plan, and guided career exploration. 

To record an Adult Mentorship (Individualized Service): Choose the service in ETO “CCWA Adult Mentorship” and attach to Career Connect WA program enrollment.  Provide mentorship or coaching of at least 10 hours per year, and/or mentorship or coaching provided through JAG, AVID, or Gear-Up.  Examples include employer mentorship and graduation coaching. Documentation must demonstrate that the participant has met the 10 hour requirement and must include dates, hours, and signatures; OR the participant has met the specific requirements of JAG, AVID, or Gear-UP.  

To record a 90 Hour Internship: Select the individualized service “CCWA Paid and Unpaid WEX” and attach to Career Connect WA program enrollment.

  1. Youth served with 3-part package consisting of a comprehensive career plan, an adult mentor, and cooperative worksite learning (Note, an individual will not show as receiving the three-part package, and count as a positive outcome, until all three services are recorded):

To record a Comprehensive Career Plan (Individualized Service): Choose the service in ETO “CCWA Comprehensive Career Plan” and attach to Career Connect WA program enrollment.  The Comprehensive Career Plan must be recorded in High School and Beyond Plan (HSBP) and/or career exploration software such as WOIS, Career Bridge, or Career Cruising.  A Comprehensive Career Plan must include a career goal, career plan, and guided career exploration.

To record an Adult Mentorship (Individualized Service): Choose the service in ETO “CCWA Adult Mentorship” and attach to Career Connect WA program enrollment.  Provide mentorship or coaching of at least 10 hours per year, and/or mentorship or coaching provided through JAG, AVID, or Gear-Up.  Examples include employer mentorship and graduation coaching. Documentation must demonstrate that the participant has met the 10 hour requirement and must include dates, hours, and signatures; OR the participant has met the specific requirements of JAG, AVID, or Gear-UP.  

To record a Cooperative Worksite Learning (Individualized Service): Choose the service in ETO “CCWA Cooperative Worksite Learning” and attach to Career Connect WA program enrollment.  Remember, this is a learning and work experience, of which at least 180 hours take place at a worksite, where students practice in the community (or school if the experience is comparable to that in a community setting) the skills and knowledge learned in the classroom. An employer/employee relationship must exist if the work performed by the student results in a net increase in productivity or profitability for the business or organization.  

  1. Youth served with 3-part package consisting of a comprehensive career plan, an adult mentor, and a pre-apprenticeship (Note, an individual will not show as receiving the three-part package, and count as a positive outcome, until all three services are recorded):

To record a Comprehensive Career Plan (Individualized Service): Choose the service in ETO “CCWA Comprehensive Career Plan” and attach to Career Connect WA program enrollment.  The Comprehensive Career Plan must be recorded in High School and Beyond Plan (HSBP) and/or career exploration software such as WOIS, Career Bridge, or Career Cruising.  A Comprehensive Career Plan must include a career goal, career plan, and guided career exploration.

To record an Adult Mentorship (Individualized Service): Choose the service in ETO “CCWA Adult Mentorship” and attach to Career Connect WA program enrollment.  Provide mentorship or coaching of at least 10 hours per year, and/or mentorship or coaching provided through JAG, AVID, or Gear-Up.  Examples include employer mentorship and graduation coaching. Documentation must demonstrate that the participant has met the 10 hour requirement and must include dates, hours, and signatures; OR the participant has met the specific requirements of JAG, AVID, or Gear-UP.  

To record a Pre-Apprenticeship (Individualized Service): Choose the service in ETO “Short-Term Pre-Vocational Services” and attach to “Career Connect WA” program enrollment.

  1. Record a WIOA eligible Adult in a Registered Apprenticeship (New, Expanded, and Existing)(Training Service): Choose the service in ETO “Apprenticeship Training” service and attach to “Career Connect WA” program enrollment.

Note: “Course” on the Services Touchpoint is a freeform text that a local area could choose to track new, expended, or existing apprenticeship.

  1. Other Career Connected Learning (Basic, Individualized, or Information Only):

Choose the most appropriate of the services below in ETO and attach to Career Connect WA program enrollment: 

  • CCWA OTHER CAREER CONNECTED LEARNING (INFORMATION ONLY). Information-only career connected learning activities that provide readily available information that does not require an assessment by a staff member of the individual's skills, education, or career objectives. May include activities such as career fairs, career presentations by panels, and others.
  • CCWA OTHER CAREER CONNECTED LEARNING (BASIC). Short-term career-connected learning activities with staff involvement such as career presentations with panel and audience interactions; employer/worksite tours; career preparation workshops; networking events, informational interviews; one-day job shadows, and others.
  • CCWA OTHER CAREER CONNECTED LEARNING (INDIVIDUALIZED). Career-connected learning activities that are based on assessments by a staff member of an individual's skills, education, or career objectives. May include activities such as career preparation workshops; extended job shadows, STEM industry-based design challenges, Instructional Worksite Learning, and others.

You might also wish to create other local services aligned with the optional itemization on the Quarterly Results Form, Other CCL – Itemized tab.  This will be at your discretion, and will not be how ESD is counting “Other Career Connected Learning” in ETO.  ESD will use the three bulleted services above to count individuals receiving these other services.

  1. WIOA Federal Measure: Youth entering employment or post-secondary education:

We will track federal measures for Youth entering employment or post-secondary education, but we will need indicator data until federal measures are available. Through the life of this contract, we will be looking to the Outcomes, Program Completion touchpoint data for entered post-secondary education and if they have become employed. Complete the Outcome, Program Completion TouchPoint in it's entirety. Ensure you have entered Youth Placement Status at Completion and completed the Employment tab. See below:

Youth Placement Status at Completion under Youth Tab

Selection of "Entered/In Post-Secondary Education" for Youth Placement Status at Completion

Employed section under Employment tab


This article was last updated by Leah Jaggars on 7/27/2018

Changes:
- 2/7/19: Updated service for 90 hour intership to CCWA Paid and Unpaid WEX
- 7/27/18: Update title and header to include services and recording outcomes.
- 7/23/18: Updated instructions to indicate Contract is not required on the Program Enrollment TouchPoint and added Career Connect WA Manager as a point of contact for questions about Contracts.
- 5/25/18: CCWA availability and back-dating dates adjusted from 5/7 and 6/15 to 5/25 and 6/30