Workforce Professionals Center

The Reemployment Services & Eligibility Assessment Unit provides technical support, training and quality assurance to WorkSource offices throughout Washington. The program focuses on individuals who are receiving unemployment insurance (UI) benefits, including those most likely to exhaust benefits. The goal of this program is assisting unemployment insurance claimants with returning to suitable work as quickly as possible.

Key Team Members

Shellie Dunning (shellie.dunning@esd.wa.gov) - Program Operator
Teresa Sparks (teresa.sparks@esd.wa.gov) - Support Specialist
Shelley Blackburn (shelley.blackburn@esd.wa.gov) - Support Specialist

Joshua Gray (joshua.gray@esd.wa.gov) - Support Specialist

Questions

Policy questions: SystemPolicy@esd.wa.gov

Reemployment Appointment Scheduler (RAS) questions: ESDGPWSScheduler@esd.wa.gov

RAS support questions: 

• ESD staff -- 
  • FAQs about the RAS
  • Submit a service request ticket through ESD’s service desk here. You must be logged into VPN if you are accessing the service desk remotely.
• Local Workforce Development Board partner staff --
  • Email this Service Request Form to ESDDLITBITechnicalSolutions@ESD.WA.GOV if you are experiencing an issue with the Reemployment Appointment Schedule (RAS) application and require support.

Data/Report questions: LMPASystemPerformance@esd.wa.gov

Contract/Grant questions: ESDGPGrantsOffice@esd.wa.gov

RPI questions: ESDGPRPI@esd.wa.gov

ETO questions: 

• RESEA Touchpoint - Submit questions to the Support Specialists   
• System Issues - Submit a Remedy ticket 
  • Review this checklist of things to try before submitting a service ticket.

Please check out esd.wa.gov/resea-help for additional information on RESEA.