The Reemployment Services & Eligibility Assessment Unit provides technical support, training and quality assurance to WorkSource offices throughout Washington. The program focuses on individuals who are receiving unemployment insurance (UI) benefits, including those most likely to exhaust benefits. The goal of this program is assisting unemployment insurance claimants with returning to suitable work as quickly as possible.

Key Team Members

Shellie Dunning ( - Program Operator
Teresa Sparks ( - Support Specialist
Shelley Blackburn ( - Support Specialist

Joshua Gray ( - Support Specialist


Policy questions:

Reemployment Appointment Scheduler (RAS) questions:

RAS support questions: 

  • ESD staff -- 
    • FAQs about the RAS
    • Submit a service request ticket through ESD’s service desk here. You must be logged into VPN if you are accessing the service desk remotely.
  • Local Workforce Development Board partner staff --

Data/Report questions:

Contract/Grant questions:

RPI questions:

ETO questions: 

  • RESEA Touchpoint - Submit questions to the Support Specialists   
  • System Issues - Submit a Remedy ticket 
    • Review this checklist of things to try before submitting a service ticket.

Please check out for additional information on RESEA.

RESEA Program Training

Employment Connections (EC) staff are provided training to support the overall goals of RESEA, which includes ongoing intensive and refresher trainings. 

RESEA Staff Support

The RESEA Program is available to the EC staff statewide through the RESEA Staff Support channel on MS Teams. EC field staff can refer to this channel for a variety of updates and communications.

Monthly Program Calls: Second Tuesday of each month.

Monthly program calls are offered the second Tuesday of each month to all EC staff who deliver RESEA services. It is strongly recommended that staff attend these calls to gain insight on the most current updates on the RESEA program.