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WIT training

We're here to prepare you for WA Works and the new WorkSourceWA website. Learn about the training plan for go-live and beyond.

Updates from the training team

We're currently working on:

• Creating content.
• Setting up the Learning App. 
• Testing the training sandbox. 
• Working with our local support network for validation.

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Training roadmap

Our priority is to make sure you are prepared for WA Works and the new WorkSourceWA website.  As we build training materials, we will have a better idea of how much time you’ll need to prepare. Based on what we know now, we recommend planning for 20 to 60 hours of training if you’re in a customer-facing role. 

Training methods

We'll provide training in a variety of methods to help you train the way you learn best. You'll build confidence with hands-on learning where you will:

• See: Watch videos, learn terms and understand the "why."
• Try: Follow along with guided activities to get familiar with actions.
• Do: Practice on your own in a training sandbox.

Super users will also provide local support along the way. After go-live, training materials and step-by-step guides will remain available. So, you can refresh your knowledge and skills anytime.

Training timeline

There are three cohorts based on learning style: self-paced, blended, and interpersonal learners. The cohort you are assigned to is determined by your local leadership.

In February, we will work with local liaisons to schedule each cohort. Cohorts will have staggered start dates. We'll share an updated timeline once scheduling is complete.

Here's what we know about the training timeline now:

• January: Super Users begin training.​

• February: Scheduling begins.​

• Early March: Pre-requisites open and the first training cohort begins.

• May 8: All training completed and super users prepare for go-live.

• May 19: Go-live!

• After go-live: Training resources and the practice space will stay available.

You can also view the WIT training timeline graphic (PDF, 105KB).

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Overview documents

Learn more about the training process and the new tools you'll be training to use. 

Introduction to training

• Training support overview (PDF, 154 KB).
• What to expect during training (PDF, 625 KB).
• COMING SOON: User support for interpersonal leaders.

Introduction to WA Works and WorkSourceWA

• Key changes coming to WorkSourceWA (PDF, 199KB).
• Key changes from ETO to WA Works (PDF, 519 KB).
• How WA Works and WorkSourceWA work together (PDF, 163 KB).
• Job seeker self-registration demonstation on YouTube (28 minutes).

Knowledge building

• Updating WorkSource services (PDF, 107KB).
• Understanding participant data and the new progressive intake (PDF, 145KB).
• COMING SOON: Our approach to measurable skills gains.

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Technology support

• COMING SOON: Tiered system support model.
• COMING SOON: How Single Sign On (SSO) works.

Training prerequisites

You will need to complete several prerequisites before you can start your training. These short lessons will help you prepare for training and get set up in the Learning App. At the end of the first lesson, you will get a password to continue. 

Prequisites will be available starting March 2. Please plan to spend 1-2 hours completing these in March.

Complete your training prerequisites - Coming March 2!

1. Complete the "What's in it for me?" lesson. (10-20 minutes)
2. Complete the "Signing in to your Learning App account" lesson. (25-35 minutes)
3. Complete the "Using the Learning App" lesson. (10-20 minutes) 
4. Notify your supervisor that you are ready for training!

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