The WIT Hub
The WorkSource Integrated Technology (WIT) replacement project is bringing new tools to staff and customers. This includes a new WorkSourceWA.com and WA Works, the new case management system for WorkSource professionals.
Save the date! May 19 is our target go-live date. Read the announcement.
Updates and Town Hall
What we've been working on
- Announced May 19 as the target go-live date.
- Started WorkSourceWA testing with Lead Development Partners.
- Completed a pulse check survey with nearly 500 responses.
- Onboarded super users to the Learning App.
- Published a new training page on the WIT Hub.
- We had our biggest Town Hall yet on January 30! There is no recording but you can find the highlights and presentation under "Past Town Halls" below.
How you can be involved
There are four ways to engage with the project. 
- Join the next Town Hall on Feb. 27.
- Attend the next sprint review on Feb. 24. Get details on the sprint review page.
- Share feedback, concerns or ideas by contacting a Lead Development Partner.
- Share feedback using this Microsoft Form or scan the QR code.
Town Hall
Tune into our Town Hall virtual events to get project updates, see how WA Works and WorkSourceWA.com are being developed and ask questions.
Upcoming Town Halls
Download the calendar invitation for each date.
- Feb. 27, 2026.
- March 27, 2026.
- April 24, 2026.
- May 15, 2026.
- June 26, 2026.
- Stay tuned for more dates in 2026!
Past Town Halls - there is no recording from January 2026
There is not a recording for the Jan. 30 event. We had technical issues and know this also caused problems getting into the event. We are working to resolve these issues and apologize for the inconvenience.
Instead of watching a recording, you can:
Ready. Set. Go!
Exciting changes are coming this May. Learn about WA Works and WorkSourceWA.com and where to go for support. Then, explore the Ready. Set. Go! roadmap.
3 things everyone should know
Discover 3 fast facts everyone should know about the new tools we're building:
- WA Works and WorkSourceWA.com form a single integrated solution.
- The new WorkSourceWA focuses on customer experience.
- WA Works will replace ETO, improving the WorkSource professional experience.
Learn more about about these tools by attending Town Hall or sprint reviews. You can also review these overview materials:
- How WA Works and WorkSourceWA work together (PDF, 163 KB).
- Job seeker self-registration demonstation on YouTube (28 minutes).
- Key changes coming to WorkSourceWA (PDF, 199KB).
- Key changes from ETO to WA Works (PDF, 519 KB).
- WIT Replacement Project FAQs (PDF, 263KB).
Where to get support
Our training and change management teams are here to help you prepare.
Training
Training will help you build confidence through hands-on learning and support from local super users. Learn more on the WIT training page.
Change management
Change management helps teams understand why change is needed and get excited. Learn more on the WIT change management page.
Ready. Set. Go! roadmap
Ready.
The "Ready" phase is planned from December 2025 to March 2026 and includes:
- Team training and communication.
- Onboarding local super users to training.
- Hosting 2 Town Halls.
- Doing a pulse check survey.
Set.
The "Set" phase is planned from March to May 2026 and includes:
- Training for WorkSource professionals.
- Help from super users to deliver training.
- Hosting 2 Town Halls.
- Preparing existing job seekers and employers for changes to WorkSourceWA.com.
Go!
The "Go" phase is planned to begin with go-live on May 19 and continue through the summer. It includes:
- Ongoing support and training.
- Guidance and help from super users.
- Surveys at 30, 60 and 90 days after go-live.
- Planning for future improvements.
You can also view this information as a graphic in the Ready. Set. Go! planned timeline (PDF, 63KB).
