WIT Replacement Project

The WorkSource Integrated Technology (WIT) Replacement Project is a statewide initiative that's critical for re-employment service delivery to employers and job seekers as well as meeting state and federal reporting requirements. Scope includes replacing the WIT case management system for WorkSource professionals (now Efforts-to-Outcomes, ETO), as well as the public facing WorkSourceWA (WSWA, labor exchange).  

To learn more about the Sprint Review process click the link below.

Sprint Reviews: Engagement & Feedback

What's going on with the project?

December Plans: 

Strap in for a November to remember.

• Town Hall – Join us on Dec. 6 at 11:30 a.m. We’ll be trying out ETO alerts to help get the invite to more partners.
• Sprint Review 18 –  Attend and check out progress on WA Works and WorkSourceWA.com
• Sprint Review 19 cancelled – Enjoy New Year’s Eve everyone!
• Data migration – presenting a simulation at the Steering Committee meeting on Dec. 3
• Mid-project Lessons Learned – Starting with the Advisory Committee.
• New Change Agent – Preparing to onboard - fresh energy and new ideas incoming!

November 2024 Status Report

October 2024 Status Report

November Highlights (completed work): 

• WWA conference – We got fantastic feedback and questions about the new system and revealed the name for the new ETO system – WA Works!!
• Sprint Review 17 – Included navigation on WorkSourceWA.com and program enrollment in WA Works. Missed it? Watch the recording.
• Site visits – WIT team members visited Thurston County and Seattle-King County WorkSource offices for discovery and insights.
• Thank you – Your feedback on the end-to-end video is gold, and we’ll use it to make the system and our communication even better!

Project resources 

• WIT Replacement Project Overview (print-ready pdf)

• WIT Change Management Plans (WDAs) 

• Training plan infographic for WorkSource staff

Project deliverables

• Charter for the WIT Replacement Project

• Project Management Plan

• Stakeholder Plan
  
  
• WorkSource System Training Plan 

2024 Project timeline (click image to expand)

2025 Town Hall events

Town Hall events are on Fridays from 11:00 a.m. - 12:00 p.m., unless otherwise noted.

• NEXT TOWN HALL: Feb. 21 - Join Zoom
• April 4 - Join Zoom
• June 27 - Join Zoom
• July 25 - Join Zoom
• Aug. 22 - Join Zoom
• Sept. 19 - Join Zoom
• Oct. 17 - Join Zoom

Past Town Hall events

• Dec. 6, 2024 - slides | key takeaways | recording
• Aug. 16, 2024 - slides | key takeaways |recording
• April 19, 2024 - slides | key takeaways | recording

For all recordings, view the WIT Town Hall YouTube playlist. 

Use the WIT Feedback Form if you have project suggestions, ideas, questions, concerns, or pain points.