WIT Replacement Project

WIT is defined as the Efforts-to-Outcomes (ETO) and the labor exchange technology that is used by Washington WorkSource. The WorkSource Integrated Technology (WIT) Replacement Project is a statewide initiative that's critical for re-employment service delivery to employers and job seekers as well as meeting state and federal reporting requirements. Scope includes replacing the WIT case management system for WorkSource system staff, which include ESD employees, partners and stakeholders. And replacing the public facing WorkSource WA labor exchange system, which job seekers and employees use to access WorkSource system services.

Alert-- Sprint Review Time Change: On April 23, we will begin hosting Sprint Review sessions from 2-4 p.m. in place of our current morning timeslot. We will continue to publish Sprint Review recordings on the WPC website for those unable to attend. Copy and paste this link into your browser to attend: https://esd-wa-gov.zoom.us/j/84513662088?pwd=L3BpOFBlRzVNRldyaTByY2lmNStpUT09

We'd love your feedback around communications for the WIT Project. Please take the WIT Replacement Project Communications Survey!

To learn more about the Sprint Revew process click the link below.

Sprint Reviews: Engagement & Feedback

What's going on with the project?

April Plans:

The project team will prepare and host Sprint Reviews on April 3 and April 23
- Reminder: April 23 Sprint Review will begin at a new time - 2:00 pm.
System users can hear the latest project updates at the 4/19 WIT Town Hall.
A new communications survey for system users will be launched mid-April.

March 2024 Status Report

February 2024 Status Report

March Highlights (completed work):

Successfully completed Sprint Review #5 - intake registration flow.
Implemented automated testing, a big time saver for testing!
Initiated a Customer Digital Experience Survey to gain feedback from job seekers.