The WIT Hub
The WorkSource Integrated Technology (WIT) replacement project is bringing new tools to staff and customers. This includes a new WorkSourceWA.com and WA Works, the new case management system for WorkSource professionals.
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Our new go-live date is June 9. Read the announcement.
Updates and Town Hall
Updates for May
- The WorkSource I&T Steering Committee decided to shift our go-live date to June 9.
- ETO and WorkSourceWA.com will now go offline at 5 PM on June 4.
- Catch up on Town Hall. Watch the May 15 recording on YouTube.
- We extended sandbox access until go-live. Go to the training page to learn more.
- We started communicating with customers about the transition to the new WorkSourceWA.
Key resources for May
- WorkSourceWA staff tool kit (PDF, 209 KB).
- What's changing at go-live overview (PDF, 254 KB).
- User support for interpersonal learners (PDF, 206KB).
- Introduction to the new services catalog (PDF, 135KB).
- Updated services catalog for WA Works (EXCEL, 67KB).
- WA Works services by program (EXCEL, 59KB).
How you can be involved
There are four ways to engage with the project. 
- Join the next Town Hall on June 5.
- Attend the next sprint review on May 19. Get details on the sprint review page.
- Share feedback, concerns or ideas by contacting a Lead Development Partner.
- Share feedback or ask questions using this Microsoft Form. You can also scan the QR code.
Town Hall
Tune into our Town Hall virtual events to get project updates, see how WA Works and WorkSourceWA.com are being developed and ask questions.
Past Town Halls
Watch a recording of the May 15 Town Hall on YouTube. To view all recordings by date, visit our YouTube playlist.
Ready. Set. Go!
Exciting changes are coming this May. Learn about WA Works and WorkSourceWA.com and where to go for support. Then, explore the Ready. Set. Go! roadmap.
3 things everyone should know
Discover 3 fast facts everyone should know about the new tools we're building:
- WA Works and WorkSourceWA.com form a single integrated solution.
- The new WorkSourceWA focuses on customer experience.
- WA Works will replace ETO, improving the WorkSource professional experience.
Learn more about about these tools by attending Town Hall or sprint reviews. You can also review these overview materials:
- How WA Works and WorkSourceWA work together (PDF, 163 KB).
- Job seeker self-registration demonstation on YouTube (28 minutes).
- Key changes coming to WorkSourceWA (PDF, 250 KB).
- Key changes from ETO to WA Works (PDF, 482 KB).
- WIT Replacement Project FAQs (PDF, 263KB).
Where to get support
Our training and change management teams are here to help you prepare.
Training
Training will help you build confidence through hands-on learning and support from local super users. Learn more on the WIT training page.
Change management
Change management helps teams understand why change is needed and get excited. Learn more on the WIT change management page.
Ready. Set. Go! roadmap
Ready.
The "Ready" phase is planned from December 2025 to March 2026 and includes:
- Team training and communication.
- Onboarding local super users to training.
- Hosting 2 Town Halls.
- Doing a pulse check survey.
Set.
The "Set" phase is planned from March to June 2026 and includes:
- Training for WorkSource professionals.
- Help from super users to deliver training.
- Hosting 2 Town Halls.
- Preparing existing job seekers and employers for changes to WorkSourceWA.com.
Go!
The "Go" phase is planned to begin with go-live on June 9 and continue through the summer. It includes:
- Ongoing support and training.
- Guidance and help from super users.
- Surveys at 30, 60 and 90 days after go-live.
- Planning for future improvements.
You can also view this information as a graphic in the Ready. Set. Go! planned timeline (PDF, 63KB).
