Serving, helping, supporting customers

Compassion fatigue, dealing with challenging customers

Burnout Recovery: 11 Strategies to Help You Reset

Article on the Healthline website

6 Habits that Helped me Recover from Burnout and Chronic Fatigue

Article on the Thrive Global website

How to Be More Mindful at Work

Article on The New York Times “Well” website 

How to Cope with Job Stress and Build Resilience During the COVID-19 Pandemic

Article on the Centers for Disease Control and Prevention website

8 Ways to Avoid Call Center Agent Burnout Intensified During a Crisis

Article on Customer Think, a website striving to create customer-centric organizations 

Compassion in the Time of COVID-19

Article on the Forbes website

Your Co-Workers Need Compassion Right Now

Article on the Providence website