The Employment Security Department and state Workforce Development Councils manage the current WorkSource customer management system known as Efforts to Outcomes, or ETO.
Please use the links to the left to keep up-to-date on ETO, Qtrac and WorkSourceWA.
How do I report an issue with ETO?
- Submit a service request ticket through the ESD Technical Solutions Service Desk Request Online or email this Service Request Form to ESDDLITSDTechnicalSolutions@esd.wa.gov if you are experiencing an ETO or WorkSourceWA.com issue. Review this checklist of things to try before submitting a service ticket.
- Work stoppage: If you have an issue stopping your ability to work entirely, call the ESD Technical Solutions Service Desk in the Olympia area at 360-507-9700 or outside the Olympia area, toll-free at 877-397-1212.