The Employment Security Department and Washington state Workforce Development Councils manage the WorkSource customer management system, Efforts to Outcomes ("ETO").
Please use the links to the left to keep up-to-date on the ETO customer management system, as well as the WorkSourceWA.com job-match labor exchange for job seekers and employers.
How do I report an issue with ETO?
- Submit a service request ticket through the ESD Technical Solutions Service Desk Request Online or email this Service Request Form to ESDDLITSDTechnicalSolutions@esd.wa.gov if you are experiencing an ETO or WorkSourceWA.com issue. Review this checklist of things to try before submitting a service ticket.
- Work stoppage: If you have an issue stopping your ability to work entirely, call the ESD Technical Solutions Service Desk in the Olympia area at 360-507-9700 or outside the Olympia area, toll-free at 877-397-1212.