WorkSource Technology

The Employment Security Department and Washington state Local Workforce Development Boards manage the WorkSource customer case management system, Efforts to Outcomes (ETO).

Please use the links displayed on the left to keep up-to-date on the ETO customer case management system, the Reemployment Services and Eligibility Assessment (RESEA) program, and the WorkSourceWA.com job-match labor exchange for job seekers and employers.

How do I report an issue with ETO, WorkSourceWA, or RAS?

• Submit a service request ticket through the ESD Technical Solutions Service Desk Request Online or email this Service Request Form to ESDDLITSDTechnicalSolutions@esd.wa.gov if you are experiencing an ETO, WorkSourceWA, or RAS issue. Please also Review this checklist of things to try before submitting a service ticket.

• Work stoppage: If you have an issue stopping your ability to work entirely, call the ESD Technical Solutions Service Desk in the Olympia area at 360-507-9700 or outside the Olympia area, toll-free at 877-397-1212.