Contacts List
WDA Contacts-Trainers-Program Operators - Contains WDA/WDC contacts, WDA Offices, Employment Connections Program Operators and Support Specialists, Data Corrections Contacts. Each WDA is listed individually by area and includes contact information for their local trainers, program subject matter experts, and One Stop Operators. Please contact the WSS Team with changes to this form at esdgpwssteam@esd.wa.gov
Training Documents
- Adding a local program and contract guidance available for Department Head role
- CASAS - Customer's Educational Functioning Level desk aid for Test and Results TP
- Checklist of things to do before submitting a service request
- Create an ETO participant record for all staff
- WIN0120 - Procedure for Adding Participants to Efforts to Outcomes (ETO) When Individuals Are Unable to Create a WSWA Account
- Detail TP's required fields desk aid
- Staff training video
- Manager/Supervisor training video
- FAQ
- Customer management ETO guide - Staff version 3
- Customer management ETO TouchPoint quick guide
- Customer management glossary
- Economic Security for All Initiative (EcSA) guidance
- ETO Project-Program Management Training
- ETO Project-All User Refresher Training
- Finding a participant in ETO
- How do I sign my NDA?
- Measurable Skills Gain (MSG) guidance - Documenting and recording progress
- MSG - Recording Measurable Skills Gain in ETO
- MSG - Running the Measurable Skills Gain report
- Opt-out of data sharing in ETO
- Recording an Employer Event touchpoint and running the report
- Reopening a closed program enrollment
- Review Staff Efforts for supervisors