Technology Resources
WorkSource Resource and Training Room computers and printers for public use
Training Resources:
- Computers for public use
- Google tools
- Microsoft tools
- Other resources:
Partner IT Pricing List
See the current partner IT pricing list for:
- Shared public use computers in resource rooms and training rooms (included for ITA planning)
- Optional add-on devices/services
- Software and applications
WorkSource system's announcements
Employment Security Department launched a method for communications about Unemployment Insurance, Businesses, Rulemaking and Policy, Labor Market and Performance Analysis, WorkSource and WDA Virtual Job Fairs, and other business news. Stay up to date and receive these announcements by subscribing to GovDelivery
How do I report an issue with ETO or WorkSourceWA?
- Submit a service request ticket through the ESD Technical Solutions Service Desk Request Online or email this Service Request Form to ESDDLITSDTechnicalSolutions@esd.wa.gov if you are experiencing an ETO or WorkSourceWA.com issue. Review this checklist of things to try before submitting a service ticket.
- Work stoppage: If you have an issue stopping your ability to work entirely, call the ESD Technical Solutions Service Desk in the Olympia area at 360-507-9700 or outside the Olympia area, toll-free at 877-397-1212.
Teleworking resources
Refer to this guide for help with Teleworking Technical Reference Guide.
Microsoft Teams
- MS Teams quick start guide
- MS Teams user basics
- MS Teams Guide
- Teams Quick Reference Table
- Setting Up Your Meeting
- Wrapping Up Your Meeting
- Joining Teams Meetings from Smartboards (and other tips)
Webex
Webex is a convenient application that connects you to online meetings and trainings. Unsure how to use this valuable tool? Browse this Webex handbook.
The IT Division created some convenient how-to videos.
- Set up your profile
- Meeting basics
- Advanced meetings
- Delegates, alternate hosts, and meeting info
- Recording meetings