WorkSourceWA Job Match
- Job-match training
- Job-match PowerPoint
- Employer guide for posting jobs
- Employer guide for finding resumes
- WorkSourceWA.com users' guide job seekers and employers
- WorkSourceWA job match user guide for job seekers
- WorkSourceWA job match user guide for employers
- WorkSourceWA.com recruiters' desk aid
Multi-factor Authentication for Employers
WorksourceWA Resources
- To request information changes for the content on WorkSourceWA.com, submit a service request ticket to the “WSS Team” through ESD Technical Support Service Desk Request Online or email your request using the Service Request Form to the Service Desk.
- To request changes to the WorkSourceWA.com office locator, reach out to your local Brand and Media designee to begin that process. Not sure who your Brand and Media designee is? Check out the Brand Base Camp website.
Live Chat (Velaro)
- Live Chat training intro
- Live Chat engagement training
- Live Chat Standard Operating Proceedure Manual
- Tips for a successful Live Chat
Trumba
Assisting claimants with eServices
- Creating a SEAP SAW account for eServices and other help
- How to complete work-search activities on eServices weekly claims
- How to open a UI claim through eServices
- How to submit a weekly claim through eServices
- File an appeal through eServices
- Reset a PIN through eSerivces
- Respond to questions from ESD through eServices
- Send a secure message through eServices
- Set up direct deposit through eServices
- Update contact information through eServices
- View and obtain a 1099G through eServices
6Sense Technology
Learn more about Monster’s patented 6Sense search technology.