WorkSourceWA training resources
WorkSourceWA Job Match
- Job-match training video will guide you through:
- Job seeker account set-up, profile details, dashboard features, creating and posting resumes and how to find and apply for jobs
- Employer account set-up, dashboard features, create job postings, search for and review potential candidates for hiring opportunities.
- Staff impersonation of job seekers and employers
- Job-match PowerPoint is the companion for the job-match training video
- Employer quick guide for posting jobs
- Adding job details, posting shortcuts, adding job information and descriptions
- Posting options, job search criteria, hiring tools, auto reply letter
- Employer quick guide for finding resumes
- Creating a job posting that will result in great resume matches
- WorkSourceWA.com users' guide job seekers and employers
- WorkSourceWA job match user guide for job seekers
- WorkSourceWA job match user guide for employers
- Additional business services training guidance are found on the ETO training resource page under Business services
Multi-factor Authentication for Employers
- Multi-factor authentication for employers: What to expect
- Multi-factor authentication for new employer accounts
Live Chat (Velaro) Agent Training Resources
- Live Chat training intro
- Live Chat engagement training
- Live Chat Standard Operating Procedure Manual
- Tips for a successful Live Chat
Trumba
6Sense Technology
Learn more about Monster’s patented 6Sense search technology.