12/30/20 Group service only for participant basic services; System Exit and Re-open a Program Enrollment guidance; finding desk aid on how to clear IE and Chrome cache
12/23/20 Entering group services using the "Save and Record Similar" feature fix; WSWA helpdesk holiday hours; Google, Microsoft, Public use computer training tools for virtual WS model are new on WPC site
12/16/20 WSWA helpdesk holiday hours; How do I request training accounts? report enhancement on WPC; ETO user role desk aid on WPC
12/2/20 What is a training account, who needs to use them or do you need to use a "Test" participant in production for testing?
11/25/20 System exits due to more than 90 days without a qualifying service, what is an orphaned service and how to fix it
11/18/20 Changes to MSFW information updating on WIOA Eligibility Application, demo Non-Federal Activity TP and new report
7/8/20 More guidance on WSWA seeker accounts not migrating into ETO,
6/24/20 Process for WSWA seeker accounts that didn't migrate into ETO, steps to detemine if seekers are in ETO before submitting remedy ticket; process when department head role create particpants in ETO and adding details TPs; new PE "COVID-19 Disaster Recovery DWG" WIN0114; new service "Disaster/NDWG Only Temporary Job (2.0)" and change to services catalog
6/17/20 Survey sent asking how ETO is working while teleworking; issue with WSWA seeker accounts not migrating to ETO.
5/27/20 Issue with job seekers who have WSWA account but didn't migrate to ETO
5/20/20 WaTech changes to firewall to increase fraud security; users can now minimized the WSWA alert banner; accounts are now enabled for ETO to WSWA impersonation for seekers who only complete WSWA page 1
5/13/20 Update to services catalog, 8 new services, 8 deactivated services; added way method to identify job seekers who live on JBLM by zip code
5/6/20 Discussion on teleworking and some best practice tips
4/29/20 Test and results user guide sent out for review; ETO engage discussion