T12 2020 meeting minutes

  • 12/30/20 Group service only for participant basic services; System Exit and Re-open a Program Enrollment guidance; finding desk aid on how to clear IE and Chrome cache
  • 12/23/20 Entering group services using the "Save and Record Similar" feature fix; WSWA helpdesk holiday hours; Google, Microsoft, Public use computer training tools for virtual WS model are new on WPC site
  • 12/16/20 WSWA helpdesk holiday hours; How do I request training accounts? report enhancement on WPC; ETO user role desk aid on WPC
  • 12/2/20  What is a training account, who needs to use them or do you need to use a "Test" participant in production for testing?
  • 11/25/20 System exits due to more than 90 days without a qualifying service, what is an orphaned service and how to fix it
  • 11/18/20  Changes to MSFW information updating on WIOA Eligibility Application, demo Non-Federal Activity TP and new report
  • 11/4/20  Demo Employer Hiring, Rapid Response and job Fair Events TP
  • 10/28/20 Updating WPC contact list; ETO Engage ideas
  • 10/21/20 Follow-up on digitally signing documents; issues with running reports; process to merge duplicate participant accounts
  • 10/14/20 Sharing on digitally signing documents in the virtual WS, how to submit remedy tickets
  • 9/30/20 Real time data entry WIN0082 (Rev1); online resources on WSWA to assist staff in supporting job seekers and employers "virtually" 
  • 9/23/20 MFA roll back; (RESEA only) Referral to Reemployment/Training service; WSW Opioid Disaster NDWG PY20-21 WDA7 only; new desk aid for participant who opt out of data sharing.
  • 9/16/20 MFA demo/Q-A; update outcomes Completion TP-Youth Credentials; changes to services as part of ITA; Velaro maintenance. 
  • 9/9/20 MFA demo/Q-A; change to add escape from DV to Veteran homeless question.
  • 9/2/20  MFA demo/Q-A
  • 8/26/20 MFA demo/Q-A
  • 8/19/20 MFA demo, changes to "Entreprenurial Training" and "Adult &Education & Literacy with Training" for federal compliance
  • 8/5/20  New PE COVID-19 Employment Recover DWG for all WDAs
  • 7/22/20 New PE RRAA COVID 19 (WDA5 only)
  • 7/8/20  More guidance on WSWA seeker accounts not migrating into ETO, 
  • 6/24/20 Process for WSWA seeker accounts that didn't migrate into ETO, steps to detemine if seekers are in ETO before submitting remedy ticket; process when department head role create particpants in ETO and adding details TPs; new PE "COVID-19 Disaster Recovery DWG" WIN0114; new service "Disaster/NDWG Only Temporary Job (2.0)" and change to services catalog
  • 6/17/20 Survey sent asking how ETO is working while teleworking; issue with WSWA seeker accounts not migrating to ETO.
  • 5/27/20 Issue with job seekers who have WSWA account but didn't migrate to ETO
  • 5/20/20 WaTech changes to firewall to increase fraud security; users can now minimized the WSWA alert banner;  accounts are now enabled for ETO to WSWA impersonation for seekers who only complete WSWA page 1
  • 5/13/20 Update to services catalog, 8 new services, 8 deactivated services; added way method to identify job seekers who live on JBLM by zip code
  • 5/6/20 Discussion on teleworking and some best practice tips
  • 4/29/20 Test and results user guide sent out for review; ETO engage discussion
  • 4/22/20 Update WIN 0077 and services catalog
  • 4/8/20 Information on CARES Act for UI
  • 4/1/20 ONET code now required on some services; new tab on WSWA called "all Virtual Events"
  • 3/18/20  WPC telework help, Webex, etc
  • 3/11/20  Covid updates, intermittent issues with ETO time out, report performance improvements and those still in progress
  • 2/26/20 Measurable Skills Gain 
  • 2/19/20  Velaro maintenance, How to attend an Adobe Connect webinar
  • 2/12/20  Follow-up TP fixed, who can delete programs and services, employer accounts deactivate after 3 years if they are only accessed through impersonation
  • 1/29/20  Added local program as option for Follow-up TP, self service job searches are not being attributed to correct office
  • 1/15/20 Job seekers should not share WSWA accounts