T12 2021 meeting minutes

  • 12/22/2021  Changes to the Individualized Training and Support Services TP report; Uploading .msg files to RESEA required elements initial form causes error; Added WSWA live chat as a selection to the 'Method of Contact' on Basic and ITS services; Demo on searching for participants, using the Opt-Out widget for non-ESD partners, adding a participant to your office.  meeting recording
  • 12/15/2021  Adding an indicator calling out virtual services as a method of contact to Basic Service and ITSS TPs­­; Correction to guidance on 'Mentoring (Youth)' ITSS service change; LinkedIn Learning licenses for WS staff to provide to customers; discussion on disabling staff accounts after 90 days of inactivity and not signing new account NDA's or annual signing. meeting recording
  • 12/8/2021  Tickets into production tonight, Employer event TP will be editable, Mentoring (Youth) ITSS changed from transactional to durational service; Demo 'To-Do list; Discussion on how staff changing offices and case manager via PE TP or the need to for a new case manager TP.  meeting recording 
  • 12/1/2021  Velaro maintenence 12/3/21; report enhancement;demo entering a group service, adding a note and running Case Note History widget from participant dashboard; demo reopening a closed program enrollment and new desk aid.  meeting recording
  • 11/24/2021 WSWA issue for job seekers having several SAW accounts; job seekers are unable to create WSWA account becasue SSN is already in use; job seekers unable to change email address. meeting recording
  • 11/17/2021  ESD Number replacement project announcment; reminder of ETO/WSWA refresher trainings available on WPC site; remedy ticket backlog and tips when submitting tickets; report enhancements; job seekers asked to verify ID for WSWA accounts; ETO accounts with SSNs attached to fraudsters name preventing job seekers creating WSWA accounts and/or RESEA staff recording services; Employers directed to WSWA, Monster pay page.  meeting recording
  • 11/10/2021  WSWA scheduled maintenance this week; Report enhancements; Tips on submitting remedy tickets to help response time; Fraudulent ETO accounts attached to new partipant SSNs; Employers directed to WSWA, Monster pay page.  meeting recording
  • 11/3/2021  WSWA scheduled maintenance 11/12/21; NDA report runs slow, change in the works to speed it up; Job seekers get message their SSN is already in use when trying to create WSWA account. Submit remedy ticket to correct; New process for ETO training accounts; Best practices to search for jobs in WSWA by city; Issues finding participants in ETO. Things to try before submitting a remedy ticket, clear cache and follow 'Finding a participant desk aid' found on the WPC site.  meeting recording
  • 10/27/2021  ITSS TP restored to training environment; discussion on searching WSWA job postings; WPC 'Reporting' page resources; issues with ETO/Chrome pop-up blockers and clearing cache.  meeting recording
  • 10/20/2021  Language change to the ETO/NDA agreement; changes to the TAA obligation dashboard; changes to ETO training accounts; discussion on fraudulent attempts with WSWA employer accounts. meeting recording
  • 10/13/2021  Changes to the ETO View/Edit page; added CASAS desk aid to the WPC site; tips for transitioning to Edge from IE. meeting recording
  • 10/6/2021  New hiring status for business servivces 'Candidate Does Not Qualify' and "Ineligible Foreign Worker'; Trumba desk aid for online event calendar training on WPC; EcSA change to program name and new desk aid on WPC; update on IE sunsetting. meeting recording
  • 9/29/2021  Basic services with no name or services in ETO clean-up complete; report enhancements; updated desk aid for finding participants in ETO on WPC; changes to the view/edit page coming soon; how to prepare for moving form IE to Edge or Chrome. meeting recording
  • 9/22/2021 Report enhancements; demo on how to find a participant in ETO; demo on moving favorites from IE to Edge to Chrome
  • 9/15/2021 Report enhancements and open discussion. meeting recording too large to upload directly, waiting for direct link from ESD's YouTube channel. not recorded
  • 9/1/2021  Update to WIN 0081 WIOA Title l and lll procedures for creating accounts in Efforts to Outcomes (ETO) when individuals do not provide Social Security Numbers; WIN 0123 ‘New ETO services to support expanded approved in-person WorkSource job search activities’; Employer fraud update; Incomplete staff created accounts.  meeting recording
  • 8/25/2021 2 new job search basic services; RESEA update on new dashboard and TPs; Add new employer no longer be available to staff. Function is intended to be used by UI/TRA staff for petition activity; changes to services catalog. no recoding due to VPN issues ending meeting early
  • 8/18/21  RESEA dashboard and new TP's go into production 8/23/21; some video's not working on WPC-now restored; discussion on enhancements to PE and other reports, will review next meeting.  meeting recording
  • 8/11/21  No call this week
  • 8/4/21  RESEA dashboard and new TPs; seeker summary, case note history, TAA/TRA widget bug; discussion on enhancements to PE and other reports  meeting recording
  • 7/28/21  ETO release to fix defects; Mary demo adding sites to allow list and dealing with pop-up blockers; What's new on WPC; Job seeker phishing scheme; participant impersonation ETO >WSWA, finding participant in ETO, guidance on finding participants who opt-out of data sharing. meeting recording
  • 7/21/21  Discussion on Skype sunset and training materials, resources for Teams/Webex meetings meeting recording
  • 7/14/21  Follow-up  TP now has the capability to add a case note to all follow-up types; increased TAA obligation years to 2030; Add ITSS outcome called 'Unknown Outcome-Historical Data Cleanup' for the clean-up of open durational services;changes to reports; incomplete staff created participant records, using the report for staff management.
  • 7/7/21  Create an ETO participant record training. meeting recording
  • 6/30/21  No call this week
  • 6/23/21  Create an ETO participant record training. meeting recording
  • 6/16/2021 Velaro maintenance; Create an ETO participant record training. meeting recording
  • 6/9/2021  Issues with ETO new look; updates to reports; Create a participant record training. meeting recording
  • 6/2/2021  New look to ETO on 6/4/21; Create a participant record training. Recording not available
  • 5/26/2021  No meeting
  • 5/19/2021  Public-use training completed, all training documents and video's are now located on WPC; create a record training begins 6/2/21, sign-up on Staff Development Calendar; find the services catalog; SAW accounts are asking for password resets; how to report fraudulent activity. Recording not available
  • 5/12/2021 Public-use sign-ups; ETO basic training 5/18/21; Create an ETO Participant record new procedure, projected go live 6/17/21; RESEA new initial and follow-up TPs, projected go live 7/6/21; Report enhancements; New governance process for ETO/WSWA changes. meeting recording
  • 5/5/2021  Public-use sign-ups; New pages on WPC; Project updates on WPC; Changes to DVOP Veteran report, MSG report, Program Enrollment vs Outcomes TPs based on Completion Value; Coming in June, staff adding participants to ETO! meeting recording
  • 4/28/2021  Public-use sign-ups; New follow-up TP, policy, WIN and service catalog updates are now in production; Review staff efforts desk aid.  meeting recording
  • 4/21/2021  Cancelled to conduct public-use training
  • 4/14/2021  Update to reports; postponed new follow-up service; public-use sign-ups; announced issue with Outomces TP is resolved. meeting recording
  • 4-7-2021    Sign-up for public-use computers on the Staff Development Calendar, now open; meeting recording
  • 3-31-2021  Guidance on JVSG program enrolllments; Launch of new follow-up service postponed; discussion on Review Staff Efforts report; discussion on demographics at the time of Program Enrollment; Editing a basic services; changes to ETO user accounts; meeting recording
  • 3-24-2021 New Follow-Up Service-Supportive Assistance; discussion on MGS, OJT's and youth; recording a business service and impersonation; meeting recording
  • 3-17-2021  Discussion on where to record a GED, Test and Results vs Outcomes
  • 3-10-2021  Power outage disrupted meeting. We will discuss the agenda items 3-17-21. Minutes include this weeks report enhancements and guidance on entering GED completion in Test and Results TP's vs Outcomes TP.
  • 3-3-2021  Reviewed 3-1-2021 changes to ETO password requirements and this week's report enhancements.
  • 2-24-2021  New LNI program in "Other Program" category; Reminder of new ETO password requirements; 9 new or  changes to reports changes; Discussion on case managing service planned end dates.
  • 2-17-2021  New desk aid "finding a participant in ETO"; New ETO password requirements; Discussion on ways to record a service for customers who attend misc classes; Process for report enhancements. 
  • 2-10-2021 Coming 3-1-2021, new ETO password requirements; report enhancements to Operational, Temporary, TAA and UI Claimant/RESEA report categories; How long are WSWA employer accounts active? Process of notifying staff on changes to ETO/WSWA systems; Update on MSG identifier; Velaro maintenance.
  • 2-3-2021 Report enchancements to Open Durational Services, TAA reports; how to export ETO reports to Excel so you can filter data
  • 1-27-2021 WA-4045 ticket into production to remove the second O-Net box from ITSS; ETO extended maintenance; discussion on Program Enrollment report pulling inconsistent results
  • 1-20-2021  New program called Operation Outreach, added to thePE entollment TP in the "other" program field. Pull Operation Outreach data using the Case Management "Other Program" report found in the Operational category. ETO extended maintenence this weekend. Check out what's new on WPC enhancements for report enhancements
  • 1-13-2021 This meeting was cancelled due to a state wide power outage; ETO release on 1/14/21; Velaro Maintenance 1/15/2021
  • 1-6-2021   Check out what's new on WPC site; Checklist of things to do before submitting a remedy ticket; Virtual training tools Google tools, Microsoft tools, Public Use computers desk aids; Report enhancements. UI updates. Links to information in minutes.